Wisp support
Questions about the Wisp reading app? Contact Wisper Voice LLC:
- Email: support@wispervoice.com
We answer by email. Privacy requests go to privacy@wispervoice.com; we reply within 45 days, as the Privacy Policy explains.
Plans, billing and refunds
- Wisp Learn, Wisp Create and Wisp Family are subscriptions billed by Apple or Google. They renew until you cancel them in your App Store or Google Play subscription settings.
- Wisp Reader is a one-time purchase, not a subscription.
- On a new device, use Restore Purchases in the app while signed in to your Wisp account.
- Apple handles all App Store refunds. For Google Play, ask Google or email us.
- Deleting the app, a reader or your Wisp account does not cancel a subscription.
Signing in
You sign in with your email address, using a password or a sign-in link we email you. If a link doesn't arrive, check your spam folder or email us from your account email.
Accessibility
If you need the Privacy Policy or Terms of Use in another format, such as large print, or have trouble using Wisp, email support@wispervoice.com.
Report a problem with a book, story or Wisp answer
In the app, open the Adult Area and choose Report a story or Wisp answer to write us an email. Or email support@wispervoice.com with the book or story name.
Please don't include your child's name or what your child said.